Returns
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Returns are free and qualify for a full refund if returned within 15 days of delivery. Items returned after the specific time period will not be accepted.
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Full-priced items are eligible for a full refund to the original payment method.
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Sale items are FINAL SALE and cannot be returned or exchanged.
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Returned clothing pieces must be in its original condition: unwashed, unworn, and with all tags intact.
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Swimwear must be returned with its original packaging, tags, and hygienic liners attached.
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For damaged items, contact customer service within 72 hours of delivery.
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Grace and Mariano Co. has the right to reject any return that do not abide with this policy.
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Refunds will be processed within 7-10 business days after we receive your package. Also note that your bank may require additional days to post the refund to your account. Original shipping fees are non-refundable.
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For exchanges, please return the original item and place a new order.
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Customer service will notify you via email if an item is backordered or other issues concerning your order.